Privacy Policy

Effective Date: April 25, 2026

1. Introduction

Welcome to Purpose Tours and Travel. We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other international privacy standards.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://purposetourstravel.com.

By using our website and services, you agree to the terms of this Privacy Policy.


2. Data Controller

The data controller responsible for your personal data is:

Purpose Tours and Travel
C–House, Kitui Town
2nd Floor, Suite C13
Next to Ola Petrol Station, Kitui-Kalundu Road
Email: info@purposetourstravel.com
Phone: +254 708 433337


3. Information We Collect

a) Personal Data

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Travel preferences and booking information
  • Identification details where required for travel arrangements

b) Technical Data

We may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website usage data (such as pages visited and time spent)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contractual necessity – to provide travel bookings and services
  • Consent – for marketing communications and non-essential cookies
  • Legal obligations – to comply with applicable laws
  • Legitimate interests – to improve our services and website performance

5. How We Use Your Information

We use your information to:

  • Process bookings and travel arrangements
  • Respond to inquiries and provide customer support
  • Send updates, confirmations, and promotional offers (with consent)
  • Improve our website and services
  • Ensure website security and prevent fraud
  • Comply with legal and regulatory requirements

6. International Data Transfers

As a travel service provider, your personal data may be transferred to and processed in countries outside your country of residence, including outside the EEA.

We ensure that such transfers are protected through appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)
  • Working with compliant third-party service providers
  • Transfers to jurisdictions with adequate data protection laws

7. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Airlines, hotels, and tour operators to fulfill bookings
  • Payment processors for secure transactions
  • IT service providers supporting our website
  • Legal authorities when required by law

All third parties are obligated to protect your personal data.


8. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services
  • Meet legal, tax, and regulatory obligations
  • Resolve disputes and enforce agreements

9. Your Data Protection Rights

If you are in the EEA or a region with similar laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

You also have the right to lodge a complaint with a relevant data protection authority.


10. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.


11. Cookie Consent (EU Compliance)

In accordance with GDPR and the ePrivacy Directive, we obtain your consent before placing non-essential cookies on your device.

a) Types of Cookies We Use

  • Strictly Necessary Cookies – essential for website functionality
  • Analytics Cookies – help us understand website usage
  • Functional Cookies – remember your preferences
  • Marketing Cookies – used for advertising and campaign tracking

b) Your Choices

When you visit our website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences

You can change or withdraw your consent at any time via your browser settings or the cookie preferences tool on our website.

c) Third-Party Cookies

We may use third-party services (such as analytics and advertising providers) that place cookies on your device. These third parties have their own privacy policies.


12. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


14. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


16. Contact Us

If you have any questions or wish to exercise your data protection rights, please contact us:

Purpose Tours and Travel
C–House, Kitui Town
2nd Floor, Suite C13
Next to Ola Petrol Station, Kitui-Kalundu Road

📞 +254 708 433337
📧 info@purposetourstravel.com