Terms and Conditions

Effective Date: April 25, 2026

1. Introduction

Welcome to Purpose Tours and Travel. These Terms and Conditions govern your use of our website https://purposetourstravel.com and our travel services.

By accessing our website or booking any of our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Definitions

• “Company”, “We”, “Us”, “Our” refers to Purpose Tours and Travel
• “Client”, “You”, “Your” refers to any person using our services
• “Services” refers to all travel-related services including bookings, tours, and consultations

3. Booking and Payments

a) Booking Confirmation

A booking is confirmed only after:

• Required details are provided
• Payment (full or deposit) is received
• A confirmation is issued by us

b) Payments

• Payments must be made via approved methods provided by us
• Prices are subject to change without notice until booking is confirmed
• Full payment may be required before travel depending on the service

c) Currency

All prices are quoted in the applicable currency stated on the website or invoice.

4. Cancellations and Refunds

a) Cancellation by Client

• Cancellations must be made in writing (email or official communication)
• Cancellation fees may apply depending on timing and third-party policies

b) Refunds

• Refunds are subject to the terms of airlines, hotels, and other providers
• Processing time for refunds may vary
• Some bookings may be non-refundable

c) Cancellation by Company

We reserve the right to cancel or modify bookings due to:

• Unforeseen circumstances
• Safety concerns
• Supplier changes

In such cases, we will offer alternatives or applicable refunds.

5. Travel Requirements

You are responsible for ensuring:

• Valid passport and travel documents
• Required visas and permits
• Vaccinations and health requirements

We are not liable for denied boarding or entry due to incomplete documentation.

6. Pricing and Inclusions

• Prices include only what is explicitly stated
• Additional costs (e.g., visas, insurance, personal expenses) are not included unless specified
• Prices may change due to external factors such as exchange rates or supplier costs

7. Changes to Bookings

Any changes requested by you:

• Are subject to availability
• May incur additional charges

We will make reasonable efforts to accommodate changes but cannot guarantee availability.

8. Liability and Disclaimer

• We act as an intermediary between you and third-party providers (airlines, hotels, etc.)
• We are not liable for:
  • Delays, cancellations, or disruptions caused by third parties
  • Loss, injury, or damage during travel
  • Force majeure events (natural disasters, strikes, pandemics, etc.)

Use of our services is at your own risk.

9. Travel Insurance

We strongly recommend that all clients obtain comprehensive travel insurance covering:

• Trip cancellations
• Medical emergencies
• Loss of personal belongings

We are not responsible for any losses that could have been covered by insurance.

10. User Responsibilities

By using our website, you agree:

• To provide accurate and truthful information
• Not to use the website for unlawful purposes
• Not to interfere with website security or functionality

11. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Purpose Tours and Travel and may not be used without permission.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and process your data.

13. Third-Party Services

We may provide access to third-party services or links. We are not responsible for:

• Their content
• Their terms and policies
• Their performance or service delivery

14. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be subject to the jurisdiction of Kenyan courts.

15. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

16. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Purpose Tours and Travel
C–House, Kitui Town
2nd Floor, Suite C13
Next to Ola Petrol Station, Kitui-Kalundu Road

📞 +254 708 433337
📧 info@purposetourstravel.com